By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.

If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:

Warranty repair is free of charge.
The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.

All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.

Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.

The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

Automatic reserve entry blocks

OptiSave N-221-UHL4, etc.
PLC

ALL-5-2, ALL-5-3, etc.
Temperature sensors

OptiSensor et al.
Power sources

MDR, DR, DRP, etc.
Operator touch panels

OptiPanel 1070, etc.
Block circuit breakers

OptiMat D1000, OptiMat D1600, etc.
Air circuit breakers

OptiMat A, OptiMat A1600-S1, etc.
Retrofits

RETROFIT 0.4kV, etc.
DIN-rail devices

OptiDin VM63, OptiDin VM63-FROM, etc.
Modular control and protection relays

OptiDin PH-111M, OptiDin PH-113, etc.
Modular monitoring and protection relays

OptiRel With RC-5, OptiRel with RI, etc.
Intermediate relays

OptiRel G RM38, OptiRel G RM48, etc.
Disconnector switches

OptiSwitch DI, OptiBlock, etc.
Low-voltage fuses

DN00UB(GB), PC00 GB, etc.
Start-up control equipment

OptiStart MP, PRK, etc.
Enclosures, boxes, NCU

YABPVU, YARP, etc.
Installation tools

OptiClip, SM, MG, PG, etc.
Power connectors

013, 014, 015, 023, etc.
Measuring and accounting tools

TTK, TTK-A, KIP, etc.
High voltage switches

VNA, RV, RVZ, etc.
High-voltage fuses

PKT, PT, PKT-VK, etc.
High-voltage transformers

TLO, TLP-10, etc.
Vacuum circuit breakers

OptiMat et al.

Contact us or your local dealer for more information on certifications, features, reviews, pricing, stock availability and delivery terms for KE'AZ products.

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Guarantees & Return Policy

All KE'AZ products

NEW TECHNOLOGIES GROUP

Guarantees & Return Policy

Contact New Technologies Group